Aligning SAP Scope to Meaningful Business Requirements

By |April 13th, 2010|

I am always amazed at how many projects miss one of the most important (and relatively simple) scoping requirements. The worst part is that projects don’t just miss it, but they get it completely backward! After doing SAP projects since 1994, I still cannot believe SAP’s customers don’t use the old “Seven Habits” step of starting with the end in mind. What do I mean by that? Start Your SAP Project with Reports and Business Requirements Why do so many projects wait until they are live with some [...]

Striving for a Customer Focused Approach to Innovation 3 of 3

By |April 5th, 2010|

In the first two parts of this series, we looked at the current innovation paradigm. That paradigm consists mostly of two primary approaches: namely incremental innovation that looks more like continuous improvement, and a free-for-all that is more like chaos. We also looked at a third approach to innovation: leveraging existing marketing infrastructure to produce a future state narrative. That narrative acts as a future state blueprint for product or service development to move toward. Innovat [...]

IT Outsourcing, Off Shore Support, Cost Cutting and IT Department Changes

By |March 23rd, 2010|

Businesses everywhere are looking to shore up their bottom lines by cutting costs. As a result, cost centers such as IT departments are prime targets for outsourcing and offshore maintenance. The typical business script is that as the IT organization moves into maintenance mode, cost centers with high overhead become a prime target for reducing costs. However, despite how things might appear, cost is not the real driver of IT outsourcing. The real driver of IT outsourcing is function. IT departm [...]

Outsourcing Your SAP Application Support

By |March 20th, 2010|

  I believe it was Peter Drucker who opined about outsourcing and then wrote a book on the subject. The original premise was that low-level administrative functions that were not a key or core focus of the business (such as mail rooms) could be outsourced. Fast forward several years, and business has learned that virtually all non-value add functions can be outsourced. IT infrastructure was value add as long as something new or better could be developed to provide cost savings, efficienc [...]

ERP, SAP, or IT Project Management and Prototyping for Success

By |March 15th, 2010|

Over the years I have worked with teams that had great project management and others that had poor project management. The projects with really good project management generally ran smoothly with less stress, allowing the team to be more productive. A Few of the Characteristics of a Well-Managed ERP Project I have noticed a few consistent elements in well-managed projects. Those elements can be summed up in the following list: The project manager produces a published project plan with tasks, tim [...]

Changing the Direction of SAP, ERP, and IT Applications to Focus on the Customer and Innovation

By |February 19th, 2010|

This is the third part of an ongoing series about where the application technology market is today, including ERP vendors such as SAP and Oracle, and where the market is headed. The series provides insight on how to get ahead of the current trends and ride the wave that is building rather than getting swept away with it. The current business trends and market forces for technology will reward the swift and adaptable who are able to address the key business areas that have been lacking in the te [...]