8 steps after IT vendor selection for business and project success during the SAP, ERP, or IT blueprint. Improve your chances for success by following these steps to set expectations, support the highest quality blueprint, and weed out any individual SAP or ERP consultants who are not appropriate for your project.
It might be failures of your consultants or project management team.
Modern technology allows international outsourcing, greater agility, quicker product design to market, and specialized focus on niche markets, lowering the barrier to entry for new competitors and causing more market specialization. On the flip side, customers have a wide variety of information from sellers and the Internet about products, design, services, options, pricing, and availability. Business is more dynamic than ever. Because of the pace of change, focusing on internal process improve [...]
In many cases, those pushing for a new ERP system are comparing the worst of the current environment to an idealistic ERP concept. Sometimes the best way to avoid a train wreck is not to get on the train. In other words, do you really need a new ERP system, and if so, is now the right time to proceed? Performing an honest and thorough assessment of business needs and alternatives is an important part of taking ownership in the ERP business case. These questions are not popular to ERP enthusiast [...]
Since I started in the SAP and ERP arena in 1994, I have heard experts passionately declare that a key criteria for IT project success is executive participation. That mandate applies to any large scale project, whether through ERP, CRM, APO, SOA, BI, or other solutions. Many implementation companies wrongly believe that executive participation is only important because the executive brings authority and visibility to the project. However, a more overlooked yet crucial reason is the senior exec [...]
Most companies want to use CRM applications to "supercharge" their sales forces. They want higher customer retention and acquisition than their competitors, managing the sales pipeline and having better market insight. But few companies realize these goals. After going through some of the academic studies and literature about CRM implementation, evidence suggests that some companies see limited benefit from their CRM implementations, but they are not happy overall. These anecdotal accoun [...]
