Achieving Business Value from SAP Investment

By |February 27th, 2012|

As a follow-up to the previous post on Sustained Business Value from SAP Business Software, I did some research on the study authors and discovered their continued focus on this issue. Recently, Peppard (one of the authors) and a couple of other colleagues provided real business value success findings in an upcoming journal article titled “Factors Affecting the Successful Realization of Benefits from Systems Development Projects: Findings From Three Case Studies” [FN1]. While I read through and [...]

SAP Program Management Requires a Type of CMMI

By |November 7th, 2011|

Many are unaware that SAP provides a broad set of tools and resources for Program Management and the Capability Maturity Model (or CMM). Few are familiar with SAP’s broad set of supports for this purpose, such as the ASAP Methodology Phase 6 “Run” enhancement. This enhancement is loaded with key information that aligns with Program Management responsibilities and CMMI (Capability Maturity Model Integration) [FN1]. So, what is CMM (or CMMI as it is more properly referred to)? “CMMI (Capability M [...]

SAP IT Governance – Achieve Business IT Engagement

By |October 24th, 2011|

Proper SAP project governance is a function of the business in partnership with IT. With the exception of a few of SAP’s technical applications (such as parts of Solution Manager, HANA, etc.), the entire application suite is about business-- business transaction processing and business processes. If key business resources are not directly engaged in SAP project governance, you may never realize the SAP benefits you expect. This leads me to ask: What benefits you expect from an SAP implementatio [...]

Steering Committee Governance for an SAP Center of Excellence

By |July 11th, 2011|

This post is based on information from my ASUG presentation in Atlanta: Beyond Technology Alignment – Building a Center of Excellence (http://bit.ly/jJefxP). ------------------------- At the intersection of business and IT, you have convergence. At the place of convergence is where the Center of Excellence exists. ------------------------- One of the key SAP project success factors is to use a steering committee made up of key business stakeholders. They can meet once a week or once a month, bu [...]

Will Next Generation IT Finally Transform Business

By |April 18th, 2011|

New IT Value Propositions – Moving from Operations to Customers and Innovation Throughout everything I do as a consultant, I try to categorize my activities into the three key areas of business: operations, customers, and innovation. Even though I have been working primarily in the supply chain areas of SAP since 1994 (SD – Sales and Distribution, MM – Materials Management, and PP – Production Planning), I have been focusing more on the key value areas of customers and innovation. I focus on cu [...]

Create SAP Convergence Instead of Business to IT Alignment

By |April 4th, 2011|

This is part of an ongoing exploration of creating an SAP or Technology "Center of Excellence" within your enterprise. For the background and key insights on this approach, see the Series on SAP Competency Center or SAP Center of Excellence . ------------------------------ The real future of technology is for IT to integrate with business, or in other words, to converge business and technology. The idea of aligning with business is too weak to define what IT and SAP must do within the enterpris [...]