Sustained Business Value from SAP Business Software
From time to time, I review academic literature about the application of technology and offer my SAP experience-based perspective. A while back, I was reviewing one of these studies, which was about enterprise software. In this study, the authors made a key clarification. They recognized two types of implementations: problem based (i.e. address your “pain points”) or innovation based. Their suggestion was that some elements of both would be present on any large-scale IT project, but each type o [...]