The Real Reason Executive Participation Creates IT Project Success

By |October 10th, 2009|

Since I started in the SAP and ERP arena in 1994, I have heard experts passionately declare that a key criteria for IT project success is executive participation. That mandate applies to any large scale project, whether through ERP, CRM, APO, SOA, BI, or other solutions. Many implementation companies wrongly believe that executive participation is only important because the executive brings authority and visibility to the project. However, a more overlooked yet crucial reason is the senior exec [...]

Realizing SAP Business Benefit

By |August 26th, 2009|

When implementing or upgrading SAP, too often I encounter vendors and consultants who believe they are more qualified than they actually are. Think of backyard mechanics who changed the oil on someone's cars and checked the tire pressure a few times, then somehow think that qualifies them to do engine overhauls on Formula 1 race cars. Similarly, why do you expect old-style implementation vendors and consultants to transform your business into a competitive powerhouse by only addressing cost-foc [...]

SAP Development Practices That Carry Huge Costs

By |August 15th, 2009|

Anyone who has implemented SAP for any period of time has seen the classic three-tier system environment. You have a Development landscape, QA landscape, and then a Production landscape. In a classic scenario, you do your prototyping, system setup and design, and first-pass validation in the development landscape for the appropriate client. When it comes to development environments, a consistent pattern has emerged where the Basis team will ignore the potential for large profits to save a few p [...]

Why SAP Projects Fail to Deliver ROI and How to Change It

By |July 8th, 2009|

One reason businesses deal with failure of results in SAP implementations is lingering memories of the Y2K effect. At that time, businesses everywhere simply wanted to install ERP systems to take care of the looming potential crisis over the millennial changeover. After Y2K, the brief downturn in demand for ERP systems, along with the tech bubble burst in the stock market, created additional pressure. Unfortunately, they also overlooked SAP's full potential throughout the chaos. Because of this [...]

Change How You Look at SAP to Create ROI

By |February 20th, 2009|

After participating in several ROI-focused projects, I learned many lessons. A few of those projects achieved great results, but unfortunately many more were mediocre. I will begin a series of articles on how to achieve value and ROI from an SAP implementation. For many years, a lot of literature, guidance, case studies, success stories and methods has discussed using SAP to automate processes and reduce costs. Unfortunately, a company may struggle to find help to achieve revenue and profitabil [...]

Using SAP to Improve Revenue and Profitability

By |January 17th, 2009|

For years, CIOs have been under pressure to cut costs, improve operational efficiencies, and automate the enterprise. CIOs who implement SAP have largely been effective at streamlining the back office. They have also succeeded at optimizing the extended supply chain because SAP supports execution activities well, therefore reducing costs. However, times are changing. For IT and SAP to successfully grow revenue and profitability, a business needs to understand where technology fits into the puzz [...]