A New SAP Implementation Methodology and Implementation Steps

By |June 28th, 2010|

Studies have shown that projected benefits in business cases for IT investments and actual value achieved face a critical disconnect, because so many firms focus on going live with a project rather than its value delivery. An SAP/ASUG best-practice survey on capturing the projected benefits of an IT project found that 73% of companies do not quantitatively measure value post-implementation (SAP Executive Insight Series, pg. 7, 2009). Critical business benefits for an SAP project require taking [...]

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1

By |June 24th, 2010|

Why SAP Process Understanding, Troubleshooting Ability, and Knowledge Transfer Techniques Are Missing in SAP or ERP Projects Because an ERP system such as SAP has a single database or a single instance of data, a full process chain of dependencies is developed. Every organizational function becomes dependent on the process steps before and after it, no matter what department or area is responsible (Kallinikos, 2004). Because of these dependencies, a data error is no longer contained in a single [...]

Lower SAP Application Support Costs – TCO – by Reducing Custom Solutions

By |June 21st, 2010|

Previously I explained the two primary types of implementations-- with SAP or any other ERP package, you will do business process engineering or software engineering. The differences in these two types of implementation approaches will have a major impact on your total cost of ownership (TCO) and your long-term application lifecycle costs. ------------------------------- Software Engineering or Business Process Engineering? https://www.iitrun.com/sap-implementation-focus-software-engineering-or [...]

ERP Project Plan: Getting Real (Part 4)

By |June 17th, 2010|

Twelve Tips to Avoid an ERP Schedule Disaster In my previous blog entries, we established the need to develop a valid ERP project schedule as a tool to manage the project and set the right expectations (in terms of time and budget). The point is ERP planning is not about throwing darts to come up with dates or forcing a schedule to say what we want it to say. We can wish all we want, but a schedule should reflect project realities, and agreed upon planning assumptions. In addition, we previousl [...]

Customer Relationship Management or CRM

By |June 13th, 2010|

Customer Relationship Management (CRM) is a core business practice that almost everyone reading this post is familiar with at some level. You have likely read about CRM, attended workshops and seminars on the subject, and perhaps even believe you have implemented a CRM initiative. While customer relationship management is certainly not a new business practice, it is also not a practice that most executives understand or leverage to its maximum capabilities. In today’s post, I will provide an ov [...]