May 2012 - Innovate. Integrate. Transform. Run.

Being an Expert Witness in an SAP System Integrator or Consultant Fraud Trial
Being an Expert Witness in an SAP System Integrator or Consultant Fraud Trial

Being an Expert Witness in an SAP System Integrator or Consultant Fraud Trial

By Bill Wood|May 29th, 2012|

Those who have followed this site for any period of time are probably aware that one of my passions is to see the whole business application space “cleaned up.” A recent group of comments and private messages I have received about consultants who knowingly commit fraud really got me aggravated. I've actually received e-mails through my site from these “freshers” who would brag about having their fake resume ready and they were excited about actually conning their first customer. Enou [...]

Why Social Media Marketing Success Is Elusive for Business
Why Social Media Marketing Success Is Elusive for Business

Why Social Media Marketing Success Is Elusive for Business

By Bill Wood|May 21st, 2012|

In several social media channels I participate in, one item continues to surface again and again: "How do you ensure business benefit from social media?" Underlying that question is a basic issue: How do you ensure some kind of financial return? Although some social media folks genuinely understand the need for measurable business results, especially in difficult economic times, others insist that you must pay for something that is unproven and may never produce any real results. They seem offe [...]

3 Development Phases for SAP Center of Excellence Maturity
3 Development Phases for SAP Center of Excellence Maturity

3 Development Phases for SAP Center of Excellence Maturity

By Bill Wood|May 14th, 2012|

Before we get into the substance of how to build a next-generation IT organization that is integrated with business, we need to take a quick review. Last week’s post on SAP Service Provider to Business Peer Through Center of Excellence Maturity proposed the direct maturity of the SAP IT organization. Here, we discussed the three stages of Organizational Change Management Inside the SAP IT Support Organization. These stages create clear distinctions between SAP Service Delivery versus Value Deli [...]

SAP Service Provider to Business Peer Through Center of Excellence Maturity
SAP Service Provider to Business Peer Through Center of Excellence Maturity

SAP Service Provider to Business Peer Through Center of Excellence Maturity

By Bill Wood|May 7th, 2012|

One key pillar of moving Beyond Technology Alignment requires Organizational Change Management Inside the SAP IT Support Organization (OCM inside IT). A key component of that OCM within IT relies heavily on Creating a Knowledge Centered Learning Organization. Within that learning organization, especially with enterprise applications such as SAP, you need to build organizational maturity. A three-tier approach to building that organizational maturity is part of the Series on SAP Competency Cente [...]