February 2010 - Innovate. Integrate. Transform. Run.

ERP Project Planning – Getting Real (Part 1)
ERP Project Planning – Getting Real (Part 1)

ERP Project Planning – Getting Real (Part 1)

By Steve Phillips|February 28th, 2010|

When the client is not heavily involved, expect plenty of project surprises and no ownership of responsibility. The ingredients for optimal success require active client participation at every stage of the project-- from project planning to project closure. Anyone who has been around ERP long enough understands that meaningful client involvement in the project is critical for success. However, many implementation projects start with the software consultants developing a project plan in a vacuum [...]

Changing the Direction of SAP, ERP, and IT Applications to Focus on the Customer and Innovation
Changing the Direction of SAP, ERP, and IT Applications to Focus on the Customer and Innovation

Changing the Direction of SAP, ERP, and IT Applications to Focus on the Customer and Innovation

By Bill Wood|February 19th, 2010|

This is the third part of an ongoing series about where the application technology market is today, including ERP vendors such as SAP and Oracle, and where the market is headed. The series provides insight on how to get ahead of the current trends and ride the wave that is building rather than getting swept away with it. The current business trends and market forces for technology will reward the swift and adaptable who are able to address the key business areas that have been lacking in the te [...]

CIO, CFO, and CEO Alignment – Why ROI is Lacking from Today’s System Landscape
CIO, CFO, and CEO Alignment – Why ROI is Lacking from Today’s System Landscape

CIO, CFO, and CEO Alignment – Why ROI is Lacking from Today’s System Landscape

By Bill Wood|February 17th, 2010|

The first part of this series looked at the proper relationship for the CIO, CEO, and CFO. In today's business environment, the CIO role is already challenging and gaining in difficulty. Today's CIO must not only keep up with technology and business process improvement, but also become a "mini-MBA" in applying technology solutions to forward-looking business strategies, including customer acquisition, customer retention, revenue growth and profitability. Although it is a monumental task, it is [...]

ERP III – Is the Integration of Collaboration the Future of Enterprise Applications
ERP III – Is the Integration of Collaboration the Future of Enterprise Applications

ERP III – Is the Integration of Collaboration the Future of Enterprise Applications

By Bill Wood|February 11th, 2010|

When I was at Grant Thornton in the late 1990's, and then later when the management consulting organization was sold to Hitachi, I worked on a comprehensive knowledge management model (which I will refer to later in this article). The model can be applied to integrating collaboration tools into any enterprise application. Carefully structured and planned integration of collaboration tools can produce great results. However, integration is a challenge. Many social media types aim to tie collabor [...]

Where SAP Is Missing a Key Business and Market Opportunity for Leadership
Where SAP Is Missing a Key Business and Market Opportunity for Leadership

Where SAP Is Missing a Key Business and Market Opportunity for Leadership

By Bill Wood|February 10th, 2010|

In reading through a post on the CIO Magazine blogs (“ERP Costs: 3 Signs Companies Are Wasting Less Money” [FN1]) on Panorama’s comparison of Saas with traditional ERP, Saas is not all it is cracked up to be. SAP has failed to capitalize on the genuine shortcomings of Saas ERP compared to on-premise ERP solutions such as SAP. Saas ERP is implemented over 35% more quickly (11.6 mo v. 18.4), but costs only 10% less to implement (6.2 v. 6.9 ann. rev). Even though CEOs may be slightly more satisfie [...]

ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?
ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?

ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?

By Steve Phillips|February 10th, 2010|

Most ERP projects promise to transfer software knowledge from the consultants to the client. Once a project is over however, the client is often clueless about how to make software configuration changes, and may even struggle with performing basic transactions in the system. So what gives? Even though many aspire for successful knowledge transfer, most businesses lack a real strategy to make it more than just a dream. Secondly, when push comes to shove, we often set learning to the side and thi [...]